ext Wrap means the text in a chat can go under one another like this when enter or shift enter is hit:
There is a radiobox named "
Send messages with" at settings page (
<base URL>/operator/settings) which allows you to use "Enter" key to wrap lines in chat and to use "Ctrl+Enter" keys combination to send messages.
Bank Detals
Number
Ref
(Wraped above)
Chat shows it like this:
Bank detail Number ref (With No Wrapping all in one line)
Also if canned message is used that is wrapped it also shows all the text in one line in the chat.
Nevertheless, it seems that you've found
a bug. Line breaks from message input field are removed in chat area. I hope we'll fix it soon.
Please let me know if I am still being un-clear sorry my Eng is not the best.
Don't worry, it's not a problem at all.