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Author Topic: Capture Email Address  (Read 4214 times)

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manal

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Capture Email Address
« on: December 29, 2015, 01:04:14 PM »
Is it possible to capture Guests Email Address instead of the Guest's Username when the guest first start's the chat?
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scalior

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Re: Capture Email Address
« Reply #1 on: December 29, 2015, 04:07:18 PM »
Yes.

Go to Settings -> Optional Services -> Enable Pre-chat Survey.

There you will see "Ask for visitor's email"

Eyong
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manal

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Re: Capture Email Address
« Reply #2 on: December 30, 2015, 06:41:24 AM »
Thanks a lot :)
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