Topic: Tracked Views are not listed

[mfbis]

Hello, in the floating window of each visitor, the tracking of views that he has made on the website is not listed

What will be the problem?

[faf]

Does it happens for all visitors?

[mfbis]

Yes, with all the visitors. Several months ago this happened.

[faf]

What version of Mibew Messenger do you use?

Have you tried to regenerate the button?

Did it stopped working suddenly and , or there were any changes on the website?

Have you tried to track yourself (i.e. acting like a visitor)?

[mfbis]

Hi faf, thanks for your reply.

I use version 2.2.0

I never changed the code of the button. I did it recently, I tried it but still does not indicate the previous visits.

You have months that does not work, I think more than a year, I got used to it but in fact I see it very useful, so my concern.

I just tried (with the change of the code of the button), to enter, to leave and after a while to re-enter. The system takes me as a new visitor (..... visitor =).

[japaphr]

My Problem is the opposite. I'm not checking this option and the user navigation is being displayed. Im using the lastest version.

[faf]

@japaphr, You've already posted your issue on the forum. Please don't flood in other topics.