Of cause I already read the documentation about theming the chat button. The styling of the button is not my problem here
If I understood you right, you wrote that the chat button (to be precise: I am talking about the button that can be "generated" in the admin area
not the blue chat button that appears in the bottom-right when the user has started and minimised the chat window), is not on the page, when the chat is started. But this is the case here:
1. I have got the generated button on my page.
2. If the user clicks on it the chat window is shown (and the generated button stays where it was)
3. If the user closes the chat window, the generated button is shown as before and a new button (the blue button with the smiley bubble) is shown in the bottom-right
4. If the user clicks on the generated button, the chat window does not open anymore. He hast to click on the blue button to open it again.
So what I want to achieve:
a) The blue button is shown directly on page load and not the generated button
OR
b) the generated button opens the chat window again, also when the chat window was closed/minised before
What I did so far is styling the generated button to look like the blue button and placed it in the bottom-right.
I also hided the "original" blue button.
My problem with this solution is now only point 4) above.