Author Topic: Detecting users with active chat sessions  (Read 1932 times)

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emsjessec

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Detecting users with active chat sessions
« on: September 12, 2019, 02:26:40 PM »
I would like to load the mibew chat client on certain pages and not other pages.

If a user has started a chat, i would like the chat window to follow on every page.

Is there a way to detect if a mibew user has started a chat before loading the script, such as a cookie?


faf

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Re: Detecting users with active chat sessions
« Reply #1 on: September 13, 2019, 06:43:37 AM »
The ability to continue an ongoing chat is already implemented with 'Tracking and inviting' feature. If you need a visitor to be able to start a chat only on certain pages, just hide the chat button with custom css rules. It's the simpliest way.

emsjessec

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Re: Detecting users with active chat sessions
« Reply #2 on: September 16, 2019, 11:35:56 AM »
Thanks, that worked.

emsjessec

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Re: Detecting users with active chat sessions
« Reply #3 on: September 19, 2019, 05:37:41 PM »
Is there a way to detect whether a user chat session is currently in progress?

Cookie or Javascript would be ideal.

faf

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Re: Detecting users with active chat sessions
« Reply #4 on: September 20, 2019, 02:58:36 PM »
There not enough data to give you an answer. What and where are you going to do?