Author Topic: Not able to get the chat window open  (Read 2319 times)

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sunitc

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Not able to get the chat window open
« on: March 10, 2022, 11:29:49 AM »
Hi, I am trying to install Mibew 3.3.0 on PHP 7.0.27. Everything installed ok. I was able to log in to the operator and was able to see the operator's dashboard.
But whenever I am trying to open the chat window, it's a blank page with the below errors in the console:

Failed to load resource: the server responded with a status of 404 (Not Found)
underscore-min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
backbone.marionette.min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
backbone-min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
templates.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
validator.min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
mibewapi.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
default_app.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
chat_app.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
scripts.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
backbone.marionette.min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
validator.min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
templates.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
mibewapi.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
default_app.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
translation.js:1 Uncaught ReferenceError: Mibew is not defined
    at translation.js:1
chat_app.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
scripts.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
jquery.min.js:2 jQuery.Deferred exception: Cannot read property 'start' of undefined TypeError: Cannot read property 'start' of undefined
    at HTMLDocument.<anonymous> (http://localhost/chat/mibew_new_test/chat?locale=en:28:62 )
    at e (http://localhost/chat/mibew_new_test/js/vendor/jquery/dist/jquery.min.js:2:30038 )
    at t (http://localhost/chat/mibew_new_test/js/vendor/jquery/dist/jquery.min.js:2:30340 ) undefined
S.Deferred.exceptionHook @ jquery.min.js:2
jquery.min.js:2 Uncaught TypeError: Cannot read property 'start' of undefined
    at HTMLDocument.<anonymous> (chat?locale=en:28)
    at e (jquery.min.js:2)
    at t (jquery.min.js:2)

faf

  • Mibew Staff Member
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  • Posts: 947
    • Mibew Messenger
Re: Not able to get the chat window open
« Reply #1 on: March 10, 2022, 04:23:57 PM »
To begin with, you have not a single chance. Mibew Messenger 3.3.0 was released one year ago (so, it's outdated). And as it was clearly stated back then this release requires PHP 7.1.3 or higher. As of PHP 7.0.27, the latest release of branch 7.0 was 7.0.33 and it's EOL was at 2019-01-10.

And as of you errors, there is something wrong either with your web server settings, or with your installation. A browser just couldn't get required static js files.