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[solved] "no operator is available at the moment"

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lover_jak:
I have the sam problem

there is no opreator on line

although there are some

kyle:
I have a similar problem. When an operator logs in, this does not show as logged in then maybe 10 miss later suddenly is logged in. Also for no reason this operator suddenly becomes logged out. Its all very erratic, like it almost seems to work but ....

kyle:
OK finally got this.

After login, an operator is only truly logged in (on-line on the web page and on-line in the administrators "operators" screen, if that operator is on the "List of awaiting visitors page". If the operator changes to another page, like for example "Profile" then after +/- 30 secs will appear Off-line on the web page. Must go back to "List of awaiting visitors page" to appear on-line again. 

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