General > Support
Getting a 403 Forbidden trying to load button.php [fixed in 1.6.3]
helixdata:
Hi:
I make the changes in operator/getcode.php and view/gen_button.php. When I try to access to genetare the html code is worked ok (not appears the error massage : 403 Forbidden ...) but the image does not appears because the scritp cannot find it. The image properties said that the image must be at /webim/button.php?image=webim&lang=sp but the image path is /webim/locales/sp/button/webim_on.gif
We are working in Spanish version. Please help me.
Regards from Peru
Edmundo Pedemonte :'(
tobyw7:
I've just upgraded to 1.6.3 from 1.6.2 and this upgrade has indeed fixed this issue, thanks guys! :)
adwebtiser:
Hi guys,
Just wanted to let you guys know that Hostgator has another mod security problem now with your software. Because the link for the chat button on all my sites wouldnt work and would just give the 403 error.
I contacted the Hostgator and they whitelisted the rule for my domain but I thought I let you developers know so you might be able to put a fix to it for the next version like last time. They just told me the "Mod_security rule: 1234234" was the rule that stopped it.
Also the URL that was having this problem was: http://yourdomain.com/webim/client.php?locale=en&url=http%3A//yourdomain.com/contact.php&referrer=http%3A//yourdomain.com/pages.php%3Fpge_id%3D74
I hope this helps you guys
Thanks again for this great software :)
PS - (The error occured on webim v1.6.3 btw)
tobyw7:
--- Quote from: adwebtiser on July 15, 2010, 09:08:36 AM ---Hi guys,
Just wanted to let you guys know that Hostgator has another mod security problem now with your software. Because the link for the chat button on all my sites wouldnt work and would just give the 403 error.
I contacted the Hostgator and they whitelisted the rule for my domain but I thought I let you developers know so you might be able to put a fix to it for the next version like last time. They just told me the "Mod_security rule: 1234234" was the rule that stopped it.
Also the URL that was having this problem was: http://yourdomain.com/webim/client.php?locale=en&url=http%3A//yourdomain.com/contact.php&referrer=http%3A//yourdomain.com/pages.php%3Fpge_id%3D74
I hope this helps you guys
Thanks again for this great software :)
PS - (The error occured on webim v1.6.3 btw)
--- End quote ---
Yep, on HostGator and this issue is back, sorry :-(
Eddybaur:
:( So you think it's another security issue, or do you still think it's mod_security. It seems like it'd be another issue if they whitelisted your site.
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version