Author Topic: Why is ff asking for Quicktime Plugin?  (Read 14639 times)

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Henriette

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Why is ff asking for Quicktime Plugin?
« on: July 16, 2010, 08:59:41 AM »
When a customer enters chat, in FF, he is asked to install the Quicktime plugin. Message: not all items on this page can be displayed, install plugin. WHY? And how can i avoid this?

Eddybaur

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Re: Why is ff asking for Quicktime Plugin?
« Reply #1 on: July 18, 2010, 01:34:10 PM »
It needs quicktime for the sounds of chatting.

danhill

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Re: Why is ff asking for Quicktime Plugin?
« Reply #2 on: August 12, 2011, 10:03:01 AM »
I'm still scowering the forum for answer to this, but where in the code can I disable audio all together for clients so they aren't confused with the plug-in prompt?

andygmorris

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Re: Why is ff asking for Quicktime Plugin?
« Reply #3 on: August 23, 2011, 10:29:48 PM »
I'm still scowering the forum for answer to this, but where in the code can I disable audio all together for clients so they aren't confused with the plug-in prompt?

Hi,

Just wondered if you found a solution to this?

If not, I can tell you exactly where to disable the sound, manually in the source code.
If you're a web/software developer, you might have already found the solution yourself.

Shout up if you need a hand.

george

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Re: Why is ff asking for Quicktime Plugin?
« Reply #4 on: January 16, 2012, 12:26:50 PM »
does anyone know how to turn sound off from clients side in chat?

andygmorris

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Re: Why is ff asking for Quicktime Plugin?
« Reply #5 on: January 16, 2012, 01:07:39 PM »
does anyone know how to turn sound off from clients side in chat?

Hi George,
I replied to the personal message you sent me.
Hope it helps.
Andy

royrov

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Re: Why is ff asking for Quicktime Plugin?
« Reply #6 on: January 20, 2012, 02:09:49 PM »
how do you do it?

andygmorris

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Re: Why is ff asking for Quicktime Plugin?
« Reply #7 on: January 20, 2012, 02:25:47 PM »
how do you do it?

Maybe George can help this time, he successfully managed to achieve it too.

george

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Re: Why is ff asking for Quicktime Plugin?
« Reply #8 on: February 06, 2012, 05:14:57 PM »
hi guys sorry, aint been here long time.. i have designed new themes for chat :) but have now bigger problem.. sound not working in new ff9.0.1 and opera11.61 heh

ps: about the sound.. I've managed to switch it off but on both sides which is not good I think, because no admin notifications about new chat anymore.. so i decided to put sound back.. in mean time 99% of people have quick time pre-installed  with new computer so to remove sound from mibew will be not very smart step..