Topic: Why is ff asking for Quicktime Plugin?

[Henriette]

When a customer enters chat, in FF, he is asked to install the Quicktime plugin. Message: not all items on this page can be displayed, install plugin. WHY? And how can i avoid this?

[Eddybaur]

It needs quicktime for the sounds of chatting.

[danhill]

I'm still scowering the forum for answer to this, but where in the code can I disable audio all together for clients so they aren't confused with the plug-in prompt?

[andygmorris]

I'm still scowering the forum for answer to this, but where in the code can I disable audio all together for clients so they aren't confused with the plug-in prompt?

Hi,

Just wondered if you found a solution to this?

If not, I can tell you exactly where to disable the sound, manually in the source code.
If you're a web/software developer, you might have already found the solution yourself.

Shout up if you need a hand.

[george]

does anyone know how to turn sound off from clients side in chat?

[andygmorris]

does anyone know how to turn sound off from clients side in chat?

Hi George,
I replied to the personal message you sent me.
Hope it helps.
Andy

[royrov]

how do you do it?

[andygmorris]

how do you do it?

Maybe George can help this time, he successfully managed to achieve it too.

[george]

hi guys sorry, aint been here long time.. i have designed new themes for chat but have now bigger problem.. sound not working in new ff9.0.1 and opera11.61 heh

ps: about the sound.. I've managed to switch it off but on both sides which is not good I think, because no admin notifications about new chat anymore.. so i decided to put sound back.. in mean time 99% of people have quick time pre-installed  with new computer so to remove sound from mibew will be not very smart step..