Hi,
Recently I have been receiving 2 (two) Awaiting Visitors, only seconds apart: with both the same information: Name, Visitor's Address etc. They NEVER answer in chat! Usually it does not show the webpage where they came from.... is this a Spammer?
Anyway to avoid or STOP this?
How do they do this in the first place?... using the URL instead of clicking on a "Live Help" banner on the page?
Looking forward to your answer.
Blaine.