Hi. I'm having problems with this setting. Out of the box it was 30 seconds. But it kept dropping out before 30 seconds and anyway I wanted to be able to have it on all the time, so I changed it to 86400 (24 hours in seconds.) But that (and subsequent changes) makes no difference.
Sometimes I get only 5 seconds on the Awaiting Visitors page after which it says my session has timed out. This results in not getting alerts if somebody opens a chat window - not good, because they think I'm not responding! So unless I can sort this out I won't be able to use the application.
I have another installation on the same server which does the opposite - it always stays online, regardless of what the timeout setting is. Actually, I prefer this!
Any ideas how I can correct this issue? Alternatively, is there any way of disabling the timeout altogether?
Thanks
===Toby===