Author Topic: Chat not loading ; getting reconnecting message on chat window  (Read 7714 times)

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chitra

  • Jr. Member
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  • Posts: 1
Hi,

When I Click on the Chat button from the user(visitor) application , chat window opens with a reconnecting message, which never reconnects!
Also, in the operator window, Loading status is shown for that user(visitor). The message is thrown from \webim\js\163\chat.js .

Please help.

Thanks,
Chitra

morios

  • Jr. Member
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  • Posts: 3
Re: Chat not loading ; getting reconnecting message on chat window
« Reply #1 on: August 16, 2010, 02:57:45 PM »
Same here, somebody now how to resolve this issue.

Thanks in advance,
Best Regards