Author Topic: Chats History  (Read 6333 times)

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wittydust

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Chats History
« on: January 08, 2011, 08:52:16 PM »
The Chat's History page clearly states one can search by "user name and message text search." Is it possible to also search by date, or all, or wildcard? When I search in the demo for "2011" or "" (null) I get an empty page returned. If I enter "*" I get a several pages of chats, but not all of them and I can't tell how they are sorted.

I'd like to be about to quickly audit a few days worth of chats just to make sure my operators are doing well and I'd rather not pull up the history's one operator at a time.

Are the search operators documented? Can anyone share some tips?