Author Topic: Specific fields in database  (Read 4884 times)

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sankyoadm

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Specific fields in database
« on: September 21, 2015, 02:08:38 PM »
Hello,

I am André Medeiros from Brazil, i use Mibew with another system, i did a integration using database.

 is there some field that show when the conversation is finished?


Dmitriy Simushev

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Re: Specific fields in database
« Reply #1 on: September 22, 2015, 01:30:12 PM »
In Mibew 2.x there is "dtmclosed" field in "thread" table. It can be used to get the time stamp when a chat is closed.

Be aware that value of the field could contain large error when operator and/or client have connection problem and the chat is closed automatically.