Author Topic: Query failed when trying to display client chat  (Read 3871 times)

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thibault

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Query failed when trying to display client chat
« on: June 03, 2016, 07:18:54 PM »
Hello all,
I have a strange situation: when I click on the chat link to access to the chat client (ONLINE), I have the following message:

Query failed: Duplicate entry '09c8e96ce3ff58d1923cca15f131ef81e9bc5e48' for key 'hash'

I do not understand because yesterday, everything was working correctly. Please help me!!

Thank you very much


scalior

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Re: Query failed when trying to display client chat
« Reply #1 on: June 03, 2016, 07:36:12 PM »
This has to do with the "translation" table. The hash column has a unique index on it. Somehow by you clicking the chat link it is trying to insert something into that table and that fails because of a conflict. Not sure what is happening but this should give you some direction to work with.

Good luck!

thibault

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Re: Query failed when trying to display client chat
« Reply #2 on: June 03, 2016, 07:52:35 PM »
Scalior,
You are AMAZING !!!!!! I resolved the problem. Thank you very much for your help