Topic: No sound while login from win xp plateform computer

[1000inone]

from one computer No alert sound while login from win xp plateform computer same time from another computer there is sound alert ok both computer's sound is working perfact for other applications.
may nee some kind of setup for webim please help.
thanks in advance

[Inspirer]

Depends on the browser. Most probably you need a Media player plug-in.
Try to navigate to http://demo.mibew.org/sounds/new_user.wav to check if it is able to play.

[damo2233]

If you can play the sound by clicking on the link but the sound doesn't play when you have a new visitor you probably need to install Windows Media Player Plugin http://port25.technet.com/videos/downloads/wmpfirefoxplugin.exe