Author Topic: Receive offline form message in English instead of Dutch  (Read 11561 times)

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Bureau Feestbeest

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Receive offline form message in English instead of Dutch
« on: June 15, 2010, 09:01:07 PM »
Hi, I am using the Dutch localization. Everything is in Dutch, except the following:
When a visitor sends a message through the form that appears when livechat is offline, I receive an e-mail in English instead of Dutch.

Am I missing a wrong setting somewhere?


Eddybaur

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Re: Receive offline form message in English instead of Dutch
« Reply #1 on: June 20, 2010, 03:36:16 AM »
Yep, easy fix though. in the button code, look for "http://yoursite/webim/client.php?locale=en" change the locale=en to locale=du

Bureau Feestbeest

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Re: Receive offline form message in English instead of Dutch
« Reply #2 on: June 21, 2010, 12:40:10 PM »
Thanks for your reply. But after I change that piece of code (to nl, not du), I still receive the e-mails in English.

Eddybaur

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Re: Receive offline form message in English instead of Dutch
« Reply #3 on: June 21, 2010, 11:19:23 PM »
Have you downloaded the dutch localize file?

Bureau Feestbeest

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Re: Receive offline form message in English instead of Dutch
« Reply #4 on: June 22, 2010, 04:47:08 AM »
Yes, I did. Everything else is in Dutch, like it should be. In the backoffice, in the Localize section, properties leavemail.subject and leavemail.body are in Dutch.

Bureau Feestbeest

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Re: Receive offline form message in English instead of Dutch
« Reply #5 on: June 24, 2010, 08:03:37 PM »
Changed the record chatconfig.left_messages_locale in the database to 'nl' by hand. That helped.

Eddybaur

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Re: Receive offline form message in English instead of Dutch
« Reply #6 on: June 25, 2010, 11:24:46 PM »
Or, Just login in the language of NL. I tested this on the plane. When logging in on the language u want, the chat boxes, and leave message will change to that. You don't need to manually do it. That's why we have locales.

Bureau Feestbeest

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Re: Receive offline form message in English instead of Dutch
« Reply #7 on: June 26, 2010, 05:27:29 AM »
Or, Just login in the language of NL. I tested this on the plane. When logging in on the language u want, the chat boxes, and leave message will change to that. You don't need to manually do it. That's why we have locales.
I always logged into my backoffice in Dutch. My chatboxes were already in Dutch. Everything was always displayed in Dutch except the e-mail message. I really don't understand what went wrong in my specific situation.