Recent Posts

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Plugins, tips, and tricks / Re: Mibew 2.1.2+Wurrd 1.2.1.31 No messages in Wurrd
« Last post by Alexey on March 20, 2017, 12:31:25 AM »
Hello, Eyong! You're right, indeed the problem is after the server is unavailable.
In my opinion, the last time there were no reports. I will observe which messages are issued.
I set Log level to debug. Where I can see logs?

app 1.2.3.33
Wurrd:AuthAPI 0.1.5
Wurrd:ClientInterface 1.0.6

Upd:
When connection whith server is lost, I get message:
Wurrd: Server not found. Logging out Alexey at http//.... The chat server or the Wurrd plugins may have been uninstalled from the server
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Plugins, tips, and tricks / Re: Mibew 2.1.2+Wurrd 1.2.1.31 No messages in Wurrd
« Last post by scalior on March 17, 2017, 11:05:51 PM »
Hello Alexey,

The random logouts is a problem that has several causes and we have been trying to address as we go along. The latest version of the app (1.2.3.33) is more stable but still has the logout issues. When this happens, it will either say "session expired" or "server not found". To help, please let me know what the message says and also give me a timestamp when this happens. This will help me try to narrow down the issue. Also, are you running the latest versions of the plugins?

Sincerely,

Eyong
 
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Support / When leave a message, it is always loading , but the email was sent
« Last post by dvwind on March 15, 2017, 10:15:58 AM »
When leave a message, it is always loading , but the email was sent.
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Plugins, tips, and tricks / Re: Mibew 2.1.2+Wurrd 1.2.1.31 No messages in Wurrd
« Last post by Alexey on March 14, 2017, 03:56:42 AM »
Hello!

I have a new question.
Periodically on the android, the wurrd settings for connecting to the server are reset.

The wurrd works correctly for several days by the timer, and sometimes when switching from offline to online, the operator is not connected, and when I enter wurrd, the initial setup is displayed.


Tell me what could be the problem?
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Support / Re: Tracked Views are not listed
« Last post by mfbis on March 13, 2017, 07:46:55 PM »
Hi faf, thanks for your reply.

I use version 2.2.0

I never changed the code of the button. I did it recently, I tried it but still does not indicate the previous visits.

You have months that does not work, I think more than a year, I got used to it but in fact I see it very useful, so my concern.

I just tried (with the change of the code of the button), to enter, to leave and after a while to re-enter. The system takes me as a new visitor (..... visitor =).
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Support / Re: Tracked Views are not listed
« Last post by faf on March 13, 2017, 02:31:20 PM »
What version of Mibew Messenger do you use?

Have you tried to regenerate the button?

Did it stopped working suddenly and , or there were any changes on the website?

Have you tried to track yourself (i.e. acting like a visitor)?
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Support / Re: Tracked Views are not listed
« Last post by mfbis on March 13, 2017, 12:18:45 PM »
Yes, with all the visitors. Several months ago this happened.
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Support / Re: Tracked Views are not listed
« Last post by faf on March 10, 2017, 02:43:47 PM »
Does it happens for all visitors?
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Support / Tracked Views are not listed
« Last post by mfbis on March 03, 2017, 05:55:32 PM »
Hello, in the floating window of each visitor, the tracking of views that he has made on the website is not listed

What will be the problem?
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Support / Re: Geolocation setting is missing in Mibew 2.2.0
« Last post by faf on February 25, 2017, 10:35:39 AM »
It was removed intentionally: https://github.com/Mibew/mibew/issues/173

At the moment one could use two official plugins instead (see our demo for the example):

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