Recent Posts

Pages: [1] 2 3 ... 10
1
Support / Re: Upgrade to 3.2.7 - Missing invitation style
« Last post by faf on September 29, 2020, 09:47:46 AM »
Seems like I've got your problem. Do you have "Tracking and inviting" feature enabled?
2
Support / Re: Upgrade to 3.2.7 - Missing invitation style
« Last post by onebirdmen on September 29, 2020, 08:25:09 AM »
Hi

Upgrading from 3.0.1.

It's strange because i don't have any kind of custom template.

Thanks
3
Support / Re: Upgrade to 3.2.7 - Missing invitation style
« Last post by faf on September 29, 2020, 08:10:01 AM »
After upgrade to v3.2.7 i've lost option in settings of Select Style for your invitation. Any idea why? I've checked all permissions, configs etc.

1. What version have you upgrade from?

2. Have you read this? Are custom styles really at its places?
4
Support / Upgrade to 3.2.7 - Missing invitation style
« Last post by onebirdmen on September 28, 2020, 06:54:23 PM »
Hi

After upgrade to v3.2.7 i've lost option in settings of Select Style for your invitation. Any idea why? I've checked all permissions, configs etc.

Print in attachment.

Many thanks for help.

5
Support / Re: index.php default file
« Last post by faf on July 21, 2020, 10:35:02 AM »
The official distribution of Mibew Messenger contains valid .htaccess file. And it works fine when Mibew Messenger available at the root of a site. See https://demo2.mibew.org for example. One can make any modification to that .htaccess but only on its own risk.

As of "public chat window url", frankly I don't get why do you need that. Given the fact that normally visitors doesn't see any urls at all since the chat window is in iframe. But I've already told you that you can try to implement your set of routes.
6
Support / Re: index.php default file
« Last post by acherwinski on July 20, 2020, 07:55:55 PM »
Thank you faf,

The hosting company support made the following updates that got it work more like expected.

added the following to the .htaccess file.

RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]

The rewrite rule is re-writing the index.php file as base directory and https://livechat.domain.ca url is now loading operators login normally.  https://livechat.domain.ca/chat is now loading the chat window.

It would be great to get the shorter url (https://livechat.domain.ca) to work as the public chat window url.


7
Support / Re: index.php default file
« Last post by faf on July 20, 2020, 11:06:49 AM »
Looks like it's something related to your server environment and its settings. Maybe something wrong with mod_rewrite... It's impossible to say anything more concrete without access to system settings, server logs, etc.
8
Support / Re: index.php default file
« Last post by acherwinski on July 17, 2020, 05:40:07 PM »
Hello faf,

I've installed the mibew application (including the index.php) in directory X.

I  pointed subdomain A record in the DNS to the IP

The server (IP) points the subdoman to the directory X.

That should launch the index.php

For some reason the index.php must be include in url to get it to work.

The equivalent of https://mibew.org/ not working, but requiring https://mibew.org/index.php





9
Support / Re: index.php default file
« Last post by faf on July 17, 2020, 07:59:52 AM »
Frankly, I'm unable to understand what is the issue you're talking about. If you want to implement your own set of routes, take a look at Symphony docs.
10
Support / Re: index.php default file
« Last post by acherwinski on July 16, 2020, 06:42:14 PM »
The support person at the hosting looked at the issue and reports:

"I reviewed the issue, there is no problems with the "configs/routing.yml" files, the paths in this file are correct and only route "operator/login" "/chat" as indicated by the application.

The .htaccess configuration for Apache is also not causing the issue, so the problem is occurring somewhere in the backend of the site configuration. I am was not able to find where these settings would be located as I am not familiar with the site code."
Pages: [1] 2 3 ... 10