Recent Posts

1

Support / Re: About Offline Message Department Description

« Last post by faf on Yesterday at 11:34:23 PM »

The bug will be fixed in the upcoming release. Soon.

2

Support / Re: CHAT - KEYBOARD MOBILE

« Last post by faf on Yesterday at 09:34:44 AM »

Insufficient information. What is the version of your Mibew Messenger? What mobile browser do you use? Have you tried different browsers? Do you encounter the same behaviour with our official demo?

3

Support / CHAT - KEYBOARD MOBILE

« Last post by jeantdz on February 17, 2019, 07:09:13 PM »

I have a problem with mobile.
When I "click" on an input to enter the cell phone keypad goes up the CHAT window.
I can not climb to see my input. It only goes up the bottom, but I can not edit.

Any solution?


Here is an image:
https://i.stack.imgur.com/Q9Lm5.png

4

Support / Re: Problem with plugin AutoInvite

« Last post by faf on February 12, 2019, 01:18:48 PM »

1. You didn't attached anything. And it's much better to provide technical details as a text, not as images.
2. Obviously, there are some errors on the server side. One can take a look into logs (specifically, error log) of your web server. Maybe some hint could be found there.

5

Support / Re: About Offline Message Department Description

« Last post by faf on February 12, 2019, 01:13:32 PM »

Well, looks like you've found a bug.

I'll take a look at it in the near future. But I don't promise anything. 

6

Support / About Offline Message Department Description

« Last post by Ferguson230 on February 11, 2019, 08:01:49 PM »

Hello, first of all I want to say what a good job you've done by making Mibew Messenger. So I have set two groups at the admin side, the first group is Technical support and the second group is Sales. My question is, when the operators are offline, and a customer tries to leave a message,  when they select Technical support at Choose Department, the Department description under it says Sales, meanwhile at the admin side, I set the description to Technical Support. Also I would like to note that under Parent group, both groups are set to none. What should I do to make the Department description: Technical support, when  Technical support is selected and Department description: Sales, when Sales is selected?

7

Announcements / Re: New logo proposal

« Last post by nurazim on February 11, 2019, 12:39:39 AM »

Hi, Proposed logo seem to be nicer and modern...

8

Support / Problem with plugin AutoInvite

« Last post by aguinaldoalves on February 09, 2019, 08:32:46 PM »

Dear All,
I downloaded the AutoInvite Plugin from https://mibew.org/plugins
After that, I uploaded the unzipped file to my server (Attached file "AutoInvite_Plugin.JPG")
I made the configuration in the Mibew Config file (Attached file "config.JPG")
but when accessing http://www.mysite.com/chat/operator/plugin the plugin is not listed (Attached file "Site_Plugin.JPG")
Can anyone help me with this?
Best Regards,

9

Support / Re: Old Version of jQuery

« Last post by faf on January 19, 2019, 10:32:45 AM »

In Mibew Messenger jQuery is used only in the administrative interface which is a stand alone application. So neither this library, nor any other third party libraries used in Mibew Messenger doesn't supposed to messed with anything. What issues do you have?

10

Support / Old Version of jQuery

« Last post by Kimberly on January 18, 2019, 08:17:27 PM »

Is there any possibility that mibew will update the version of jQuery that it uses in the near future? We are having some issues with v1.11.3 (which I believe is from 2015) and it's not compatible with jQuery Migrate to version 3.