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Support / Re: Chat One to One (Directly)

« Last post by faf on February 23, 2021, 01:53:05 PM »

You can use an operator's code to start a chat with a determined operator. It's a built-in feature. Just assign codes to your operators and generate a special button called 'operator code field'.

Support / Chat One to One (Directly)

« Last post by crondelta on February 21, 2021, 10:11:30 PM »

Hi guys! Hope someone can help me. I want to configure the platform: My system has patients and doctors so... i need when patient sends a msg... the message reaches the assigned doctor, not an any doctor... did you understand? Is it possible to configure or re-programming our side?

Thanks a lot!

General Discussion / MOVED: How Can Open Unique chat room?

« Last post by faf on February 19, 2021, 10:55:24 AM »

This topic has been moved to Support.

https://mibew.org/forums/index.php?topic=192302.0

Support / Re: How Can Open Unique chat room?

« Last post by faf on February 19, 2021, 10:54:50 AM »

Huh? It's not a problem, but the expected behaviour. Regardless of browser's tab or browser's window you're the very same person operator chats with. That's true both techincally and physically. What's wrong with that?

If you want to model a situation with two different people visiting your site, you could either use different browsers, or make use of incognito mode.

Support / How Can Open Unique chat room?

« Last post by gourabsingha on February 19, 2021, 06:22:02 AM »

Hello Mibew Team,

I implement the mibew chat system into my website. I open 1 st tab in firefox browse and put my name into it and send message. Operatore response hello to that user. Now I open second tab in firefox browse and put separate name for it.As soon as I am taken to chat window 1st tab chat history appear into 2nd tab chat window. Kindly let me know how to fix this issue.

Support / Re: SMTP Settings (Mibew 3.2.7)

« Last post by faf on January 08, 2021, 09:25:33 AM »

If you're sure that your mail server works fine, something is wrong with the configuration of Mibew Messenger and/or with the accessibility of your mail server from your web server. One should check the logs of both servers for any errors.

Quote from: julianx2rl on January 07, 2021, 09:59:17 PM

I also tried editing the files vendor/swiftmailer/swiftmailer/lib/classes/Swift/SmtpTransport.php

It's almost always a bad idea to mess with an included vendor software. Unless it's absolutely necessary and you're really know what you're doing.

Quote from: julianx2rl on January 07, 2021, 09:59:17 PM

/configs/default_configs.yml

It's useless. That file is just an example of configuration. Mibew Messenger doesn't use it.

Support / SMTP Settings (Mibew 3.2.7)

« Last post by julianx2rl on January 07, 2021, 09:59:17 PM »

OK, so... I know this question has been asked before and that there's some advice in the FAQ but... the old questions are from around a decade ago and I followed the FAQ's advice but nothing.

So I have a problem with the mailing system that's supposed to send an email when no moderators are connected, when I try to use it, a dotted spinning wheel appears and never stops.

I'm supposed to set mibew to use a SMTP server, but I already tried including the following in config.yml:

mailer:
transport: "smtp"
host: "smtp.xxx.xx.xx"
port: 587
user: "xxx@xxx.xx.xx"
pass: "xxx"
encryption: false

I also tried editing the files vendor/swiftmailer/swiftmailer/lib/classes/Swift/SmtpTransport.php and /configs/default_configs.yml

So yeah, some advice would be much appreciated, and thank you for your attention.

P.D: I actually managed to make the Drupal SMTP settings work, so at least I know the host is working just fine... but still.