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Support / Re: Window opens in Separate Window
« Last post by jx12345 on November 17, 2021, 02:56:31 PM »Hi,
Many thanks for your response. Apologies for not including software versions.
I'm using Mibew 3.5.2 - the link you included seems to suggest it was fixed in 3.5.0? Perhaps it is not the same issue?
I have two local test machines - Ubuntu 20.04.3 LTS Virtual Machine in Virtual Box on Win10 the other is CentOS 7.9 both running Apache & PHP 7.4.x
Both of these allow the popup\iframe to run find when viewed in the following browsers:
Chrome Version 96.0.4664.45 (Official Build) (64-bit) Win10
Firefox 94.01 (64-bit) Win 10
Firefox 91.03.0esr (64-bit) CentOS 7.9
But the same browsers (and several others) show the live site (A VPS running Ubuntu 20.04.3 LTS, Apache & PHP 7.4) only with the windowed chat
I have also tested on another test VPS (CentOS 7.6, Apache, PHP 7.2) and again it only runs in the windowed chat with the same 404 error on the cookies-set-permission call.
Again any help would be greatly appreciated - we're finding that users are struggling to use it in the windowed chat as they 'lose' it behind the website page and don't know how to get back to it!
Thanks, again,
J
Many thanks for your response. Apologies for not including software versions.
I'm using Mibew 3.5.2 - the link you included seems to suggest it was fixed in 3.5.0? Perhaps it is not the same issue?
I have two local test machines - Ubuntu 20.04.3 LTS Virtual Machine in Virtual Box on Win10 the other is CentOS 7.9 both running Apache & PHP 7.4.x
Both of these allow the popup\iframe to run find when viewed in the following browsers:
Chrome Version 96.0.4664.45 (Official Build) (64-bit) Win10
Firefox 94.01 (64-bit) Win 10
Firefox 91.03.0esr (64-bit) CentOS 7.9
But the same browsers (and several others) show the live site (A VPS running Ubuntu 20.04.3 LTS, Apache & PHP 7.4) only with the windowed chat
I have also tested on another test VPS (CentOS 7.6, Apache, PHP 7.2) and again it only runs in the windowed chat with the same 404 error on the cookies-set-permission call.
Again any help would be greatly appreciated - we're finding that users are struggling to use it in the windowed chat as they 'lose' it behind the website page and don't know how to get back to it!
Thanks, again,
J