Características

Precio

• Open-source code, free of charge
• Apache License 2.0

Principales características

• Real-time chat (without page refresh)
• Unlimited operators, chats, and users
• Unlimited departments (groups of operators)
• Priority queue of visitors
• Tracking of visitors²
• Ability to invite a visitor to chat with themed invitations²
• Localized to 30+ languages, unicode support
• Runs on your server and domain
• SMTP support for email notifications²
• Easy-to-modify source code
• Plugins²

Botón de chat

• Shows online/offline status
• Ready for email signatures
• Using different buttons on the same domain
• “Leave a message” when you are away
• Department buttons
• Button-as-text link
• Button-as-input field to call a specific operator²

Ventana de Chat

• Optional pre-chat survey
• Chat window themes (four¹ themes are included)
• Operator and visitor “Typing Indicator”
• Operator’s photo in visitors chat
• Chat transcript emails
• Sound and visual alerts on new message
• Enable/disable notification sound
• Customize chat with your Logo, Name etc.
• Quickly convert text to hyperlinks in chat
• Not blocked by pop-up blockers
• Compatible with mod_security
• Protection against automated spam (captcha)
• Auto-reconnect if the internet connection went down

Habilidades para el Operador

• Web-based Operator Console
• Operator is away mode
• Canned messages for speed and consistency
• Track where your visitors clicked from to get to your website (refer URL)
• Chat conversation history with search
• Linking to previous visits, instant access to previous chats
• Information about visitor: first message, address, browser, geo-location
• Notification messages when visitors changes page
• Reassign/Transfer chat ownership
• Mark/Highlight nuisance visitors
• Administrator can view active chats
• Administrator can take over the chat
• Daily statistical reports
• Operator password retrieval

Grupos de operadores (Departamentos)

• Assign operator to multiple groups
• Hierarchy of groups²
• Isolated groups²
• Group canned messages
• Ability to select group in pre-chat survey
• Group button with online/offline status

Administración

• Adding and managing canned responses
• Performance options to control server load
• Themed templated-based administrative interface²
• Themes preview mode for easy interface customization
• Enable/disable features like Groups, Malicious Visitors, Survey etc.
• Updates page
• Localization wizard

…and more

Requerimientos del Servidor

• A webserver or web hosting account running on any major Operating System
• PHP (7.2.5 and above) with MySQL support
• PDO, cURL, mbstring and GD PHP extensions²
• MySQL 5.0 and above

Exploradores de internet soportados¹

• Microsoft Internet Explorer 5.0+
• Mozilla Firefox 1.0+
• Mozilla 1.4, 1.7
• Opera 7.0+
• Safari 1.2.5+
• Netscape 6.0+
• Google Chrome 0.2.149.29+
• iPhone 1.1.4+

Exploradores de internet soportados²

• Microsoft Internet Explorer 7+
• Google Chrome 8+
• Mozilla Firefox 3.5+
• Safari 5.1+
• Opera 12.1+
• iOS 6.1+
• Android 2.3, 4.0+

---

Notes:

1. For Mibew Messenger 1.6.x
2. For Mibew Messenger 2.0.0 and higher